Carlson Wagonlit Travel (CWT) is the global leader specialized in managing business travel and meetings and events. CWT is dedicated to helping companies of all sizes, as well as government institutions and non-governmental organizations, optimize their travel program and provide best-in-class service and assistance to travelers.
With 20,000 employees worldwide and offices in more than 150 countries and territories, CWT deploys the right people, processes, skills and technologies to consistently deliver great service and bottom line results to its corporate clients.
At CWT, we have a unique and compelling culture as an employer defined by our people and supported by our Core Values. Our employees feel a genuine respect for one another, act with uncompromising integrity and feel proud of our global market leadership. They value working together, embrace opportunities for continuous learning and have an intense desire to serve customers.
CWT is looking for talented and enthusiastic people. People who want to realize their professional ambitions while delivering the highest levels of expertise and service to our customers. As a global leader in business travel management, we offer exciting opportunities in different areas around the world. If you share our commitment to excellence and customer care and enjoy professional challenges, we would like to hear from you.
Learn about us and start your journey !
The CWT Reporting Center of Excellence (RCE) is the global reporting department of CWT. It supports the Global Program Solution Organization which focuses in retaining or growing existing business by providing travel management consultation to clients, to help them reduce business travel costs, to continually monitor service levels and to maximize the profitable services we provide.
Within the RCE, our 15 Business Analysts design, develop, produce and maintain customized reports for CWT international corporate clients, to monitor their business travel activity. To support the growing needs of our stakeholders, the RCE is recruiting new business analysts.
To support its development, the RCE is recruiting new Business Analysts.
Within CWT Reporting Center of Excellence, analyze information related to clients travel activity; create informative reports and presentations highlighting trends.
Main responsibilities:
Production of enhanced reports and dashboards
- Produce scheduled management information reports and dashboards
- Create and produce ad hoc reports and analysis
- Prepare client business reviews
- Build and maintain accurate client record files
Development of reporting sets
- Build or improve customized reporting sets in line with client strategy
- Build and maintain standardized dynamic dashboards
Project management and innovation
- Take part in/lead RCE innovative projects
- Tackle new reporting areas/data sources
- Explore new tools capabilities, participate in their rollout
Interaction with stakeholders and clients
- Interact with Global Program Management team worldwide, MIS team, other regional Management Information roles
- Participate in calls/meetings with clients’ travel management team under the leadership of Program Management team
Candidate’s profile:
- Fluent English required (written and spoken); another language is an asset
- Advanced MS Excel required
- VBA programming, MS Access and/or IBM Cognos would be an asset
- Interest in big data and IT models
- Analytical skills and logical approach
- Details oriented, accurate, excellent organization
- Ability to solve problems quickly and effectively
- Ability to work within a team
- Openness to multinational and multicultural environment
We offer:
A stable employment; a dynamic working environment in a growing and highly qualified team; a global scope of work in an international company; soft skills and hard skills trainings; career development opportunities; employee benefits, e.g. private medical care, private insurance, lunch card, multisport card, IATA card, recognition awards.
