As a truly worldwide organization, EY Global Delivery Services spans all geographies, practices, service lines, sectors and competencies with deeply-integrated services. With 18,000 people working from nine centres in five countries, GDS is online everywhere, helping deliver exceptional client service all the time; providing what you need, where you need it.
EY GDS Poland has been in operation since 2011, supporting 30 countries across 12 services in English and non-English languages. Join one of our innovative and highly skilled teams and gain valuable experiences that will last a lifetime.
We are looking for:
Business Impact Analyst is responsible for creating and reviewing new Business Impact Analysis documents
through to completion and signoff, using established policies and procedures. He/she will also work on the
ongoing cycle of periodic refresh and signoff of existing BIA documents, ensuring compliance with
established standards and policies. The BIA will also be involved with exception processing where BIA’s are
not being completed for any reason. The post holder will be expected to contribute to the ongoing
development of BIA policies and procedures in association with senior management.
Responsibilities:
- Participate on a geographically diverse team of BIA to ensure seamlessly operation across locations and time zones
- Manage the process of completing new BIA’s working with stakeholders to get them completed in the expected timescale and in compliance with policy and procedures, managing escalations and queries from the team as necessary
- Manage a regular cycle of “business as usual” tasks of periodic refreshes of BIA’s
- Work with already established contacts within the IT services organization and wider firm to enable completion of BIA’s to established standards.
- Develop new contacts within the firm as the as the BIA facilitation function develops and expands
- Field queries and questions related to the completion of BIA’s and subsequent actions
- Assist with education and awareness sessions and/or individual training to enable stakeholders to effectively complete BIA’s
- Be a visible and proactive member of the team and be a local champion for the IT Business
- Continuity Management function as a whole
Skills and experience requirements:
- Degree in computer science or a related discipline
- English language skills - excellent written and verbal communication
- Understanding and exposure to the BIA process, preferably in a multinational environment
- Understanding of IT Risk Management process
- Flexibility to balance multiple work streams and adjust to rapid change in priorities in a fast moving environment
- Ability to work and team with a colleagues at different levels and locations
- Ability to deal with potentially difficult situations confidently and independently but know when senior management involvement is needed
- Ability to understand and follow established policies and procedures, and suggest amendments where necessary
- A methodical and detailed approach
- Excellent interpersonal skills
We offer:
- Work in prestigious stable company
- Contact of employment
- Fair salary
- Relocation package
- Participating in interesting projects
- Work in a professional, dynamic, truly global team
- Development opportunities in international multilingual environment