Carrier Manager

Światowy lider doradztwa personalnego, posiadający 164 biura w 34 krajach na całym świecie. Ponad 35 lat doświadczenia pozwoliło nam wypracować skuteczne metody pracy oraz długą listę usatysfakcjonowanych Firm oraz Kandydatów. Nasi konsultanci zawsze posiadają doświadczenie biznesowe wyniesione z obszarów dla których rekrutują, znają środowisko oraz mechanizmy rządzące rynkiem. Połączenie wyspecjalizowanych konsultantów oraz globalnej bazy danych, sprawia, że działamy sprawnie i efektywnie, zawsze odpowiadając na potrzeby naszych Klientów.

Purpose of the position:

• To manage the Carrier activity within the service, safety and cost expectations for core 4PL customers
• Build and align the carrier network to meet internal and external customer demands whilst achieving budgeted revenue targets
• Develop and implement an industry leading best practice standard
• Ensure there are sufficient resources to operate safely and efficiently

Client Details

Our client is a company providing Transport Management and Optimisation service

Description

• Develops and manages the commercial framework for a number of carriers ensuring contracts are in place, re-negotiation timetables established, service level agreements regularly updated and regular contract reviews are undertaken
• Ensures that safety and service items are included within the contract review agendas
• Ensures contract reviews are documented and follows up on outstanding actions with carriers
• Coordinate with business stakeholders to make sure that operational requirements and service standards are being achieved and produce a monthly report to summarise the achievement of KPIs where appropriate
• Develop good working relationships with carrier key personnel and support the carriers with business briefing communications to ensure that their business agendas are aligned with the needs of the business
• Reviews significant service issues (dependent upon specific contract requirements)
• Prepare and maintains business contingency plans
• Provide visible leadership in engaging carriers
• Ensures all incidents are reported and investigated, and remedial actions completed in a timely manner
• Acts as the key individual in ensuring that carrier actions are dealt with in a timely manner
• Evaluates and authorises invoices as necessary relating to specific contracts
• Identifies opportunities for improvement in order to meet future targets, and develops plans with carriers to implement, and displays good change leadership qualities
• Develops relationships with internal stakeholders in operations to ensure that the company complies with its commitments to the carrier, including service related and safety

Profile

• University degree
• Strong written & verbal communication skills
• Commercial experience
• Strong analytical skills
• Problem solving skills
• Project Management skills

Job Offer

• dynamic environment
• competitive salary