Manpower to światowy lider w dziedzinie HR o ponad 60-cio letniej tradycji. Nasza firma jest obecnaw 82 krajach, na terenie Polski mamy 50 oddziałów. Współpracujemy z 400 000 klientów rocznie, w tym małymi i średnimi przedsiębiorstwami ze wszystkich sektorów, a także największymi światowymi korporacjami. Nasze usługi obejmują pracę tymczasową, rekrutację pracowników stałych, zatrudnienie zewnętrzne oraz doradztwo personalne. Obecnie dla jednego z naszych Klientów poszukujemy Kandydatów na stanowisko:
Core Applications Support Engineer
Praca Stała
Miejsce pracy: Tczew
Nr Ref.: HD/022/PFR
Zadania:
- Provide an effective first line application support and incident management service to users on the applications above.
- Build strong working relationships with Level 2 support teams, users, colleagues
- Manage all support tickets efficiently and in line with defined support service
- Manage escalations to third party suppliers or colleagues
- Provide support to other corporate business applications and interfaces as they become integrated into the support team activities
- Build a knowledgebase in support issues/activities and share knowledge of support related activities with teams
- Work closely with teams to ensure the necessary support handover is successfully completed
- Contribute to the evolution of the applications above
- Higher education
- 3 years of experience (but a junior could be possible)
- Knowledge of Microsoft core applications
- Ability to coordinate activities and communicate clearly
- Good communication skills
- Good analytical and troubleshooting skills
- Good English speaking and written skills
- Working with business users and managers
- Ability to work on own initiative
- Calm manner under pressure
- The employment contract
- Attractive salary
- Medical care
