Credit & Collections Analyst with German/Portuguese/Dutch

Responsibilities:

• Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
• Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
• Participating in negotiations with customers
• Establishing and maintaining positive relationships with customers (internal and external)
• Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation.
• Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data.
• Participating in implementing policies and procedures for standardizing process and improving controls and performance

Requirements:

• Fluent Portuguese and communicative English
• Work experience in a similar role (min 1 year)
• Pro-client approach
• Attention to detail and great organization skills
• Excellent interpersonal skills, team spirit

We offer:

• New office near Rondo Daszyńskiego, 
• Work in an international company giving a good opportunity to develop professional and foreign language skills
• Ambitious and motivating challenges
• Labor law contract
• Co-funding of additional benefits (medical care, Multibenefit or Edenred cards)
• Welcome pack for every new employee