Homeglobal provides business services in many languages for clients all over the world. We appreciate the commitment and develop our employees in the organization’s structure. We are seeking creative people, who are passionate towards their duties while being goal-oriented.
Customer Care Support Specialist with the Italian Language
Location: Warsaw/remotely after 1 month training in the office
Description of the position:
- Comprehensive customer service in the context of various projects - contact with after-sales customers, resolve problems, answering questions etc.;
- Phone contact with customers - inbound and outbound calls;
- Generating innovative ideas and solutions that will improve customers satisfaction;
- Maintain current working knowledge of procedures and systems.
Requirements:
- Excellent knowledge of Italian and English or Polish;
- Enthusiasm and willing to help customers solve their problems;
- Highly developed interpersonal skills;
- Experience in a position related to customer service is always appreciated.
We offer:
- Very good atmosphere in a dynamic and creative international team;
- The extensive system of trainings and plenty of space for the realization of own ideas and strategies;
- A set of bonuses (Multisport card, private medical services)
- Flexible work hours;
- Possibility of developing inside the company’s structures.
Join our team - apply!