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Customer Service Advisor with German

Customer Service Advisor with German

ManpowerGroup
małopolskie, Kraków, Tarnów
praca stacjonarna
4329 dni temu

Every Leap Forward Is Only Possible Because It’s Humanly Possible

ManpowerGroup, światowy lider innowacyjnych rozwiązań dla rynku pracy, od 2001 roku wspiera swoich klientów i kandydatów w Polsce. W Polsce ManpowerGroup posiada 40 agencji i jest obecny w 25 miastach w całym kraju. Organizacja oferuje unikalne usługi dla firm i kandydatów poprzez: ManpowerGroup™ Solutions, Manpower® oraz Experis™. Usługi ManpowerGroup w Polsce obejmują pracę tymczasową, rekrutację stałą i badanie kompetencji pracowników, zatrudnienie zewnętrzne, outsourcing procesów, doradztwo personalne, zarządzanie karierą i outplacement.


Customer Service Advisor with German
Permanent work
Workplace: Kraków, Tarnów
Nr Ref.: CSGO/40/PA/097/KTY

Job description:
  • Handling emails, faxes and calls directed to Customer Services
  • Customer care duties prior or besides orders: product information, stock availability, service level capacity, pricing confirmation, samples and new customer delivery account creations
  • Order Creation: edits and cancellations based on customer requests and processes
  • Customer inquiries on delivery tracking and back orders
  • Customer queries after deliveries: processing, suggesting solutions to parties involved
Requirements:
  • Good German
  • Good English
  • Motivation to learn
  • Excellent customer care and proactive attitude
  • Being a team player
Offer:
  • Ability to work as part of theteam in multilingual environment
  • Work in dynamic international environment
  • Complex tasks
  • Young and motivated team
  • Attractive salary
  • Social benefits
When applying please enclose the below statement: "Hereby I voluntarily agree to the processing of personal data contained in my CV by a ManpowerGroup Sp. z.o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2014, pos. 1182). I hereby consent to the disclosure of my personal data to other entities of the Manpower group and potential employers for the purpose of the recruitment process. I have the right to access to my data and correct them."

Agencja zatrudnienia – nr certyfikatu 412.