Atos is an international IT services company. It employs over 86.000 employees in 66 countries. Currently, nearly 3800 people are working in our offices in Bydgoszcz, Warsaw, Wroclaw, Gdansk, Lodz and Torun. The company offers IT infrastructure management services, systems integration, outsourcing and IT consulting. Atos was three times awarded with the Great Place to Work certificate, winning top positions in the ranking of the Great Place to Work® Institute. Atos is the official global IT partner of the Olympic and Paralympic Games.
- 1st line support and advisory of international customers
- The receipt of issues reported by users, concerning the operation or interpretation of one or more information systems
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress
- The maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes.
- Fluent Italian (C1 spoken and written) and English (min B2)
- Any additional foreign language will be an advantage
- Basic knowledge of Windows, MS Office
- Interest in IT and willingness to learn
- Teamwork skills
- Responsibility
- Communicativeness
- The accuracy and commitment to work
- The ability to act swiftly and make decisions
- Good organization of work
The position will be located in our office in Bydgoszcz.
We offer work in international environment, a competitive salary package, relocation bonus (according to the internal procedures), private medical care, life and disability insurance. Interesting trainings and professional development programmes also available.
