Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Customer Service Advisor
Praca Stała
Workplace: Bydgoszcz
Nr Ref.: CSA/NSA/058
Job Description
- Work on the 1sth line supportand advisory of international customers
- The receipt of problemsreported by users, concerning the operation or interpretation of one or moreinformation systems
- The coordination of rapid andappropriate responses, including: channeling requests for help to appropriatefunctions for resolution, monitoring progress
- Keeping users appraised ofprogress
- The maintenance of aninventory of equipment supported by the Help Desk together with logs of userdetails, problems and resolutions, for administration and planning purposes
- Shift work
- Fluent (C1 spoken and written)knowledge of one or more language: English and/or German and/or French and/or Russianand/or Italian
- Any additional foreign languagewill be an advantage
- Basic knowledge on Windows andMS Office
- Interest in IT andwillingness to learn
- Basic computers skills
- Teamwork skills
- Responsibility
- Communicativeness
- The accuracy and commitment towork
- The ability to act swiftly andmake decisions
- Good organization of work
The position will be located in our office in Bydgoszcz. We offer work ininternational environment, a competitive salary package, relocation bonus(according to the internal procedures), private medical care, life anddisability insurance. Interesting trainings and professional developmentprogrammes also available.
If you are interested in this offer please send your application by clicking Apply button.
