Our Client is the world's leading direct sales companies who operates in more than 50 countries around the world offering a variety of products: health, beauty and home care.
The centre in Cracow provides service to corporate operations across Europe, India and Africa in the fields of Finance, Customer Service, Marketing, IT and HR. Currently we are looking for:
Customer Service Representative with Hungarian
Kraków/ Zabierzów
Nr ref.: 6016
Requirements:
- Enthusiastic, communicative people that are willing to support our customers
- With excellent knowledge of English and Hungarian
- Not afraid of facing new challenges or opportunities
- With enthusiastic approach to team work and focus on internal and external customers
- Knowledge of MS Office applications, especially Excel and PowerPoint is needed
- First working experience will be a huge asset for us
Responsibilities:
- Managing customers’ business needs over the phone
- Processing customers’ requests and updating data in the computer systems
- Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
- Helping with the implementation of Sales and Marketing Plan
- Generating innovative ideas and solutions that will improve customers satisfaction
- Contributing to projects in various departments outside of regular responsibilities
- Assisting other team members to leverage and develop their capabilities
We offer:
- Possibility to be a part of a new, dynamic team
- Chance to gain working experience within international & supporting environment
- Developing your knowledge and experience