Customer Service Specialist with German
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Customer Service Specialist with German
Responsibilities:
- Handling customer requests and Booking of Orders in the ERP system
- Ensure resolution to customer requests
- Collecting information from logistics partners and informing customers regarding availability and deliveries
- Checking and solving potential issues between client purchase orders (PO) and system information;
- Communicating with the warehouse and forwarders and efficiently lead the delivery process to ensure return of goods to the final recipient
- Handling any issues, looking for solutions along with all the parties involved
- Daily monitoring the assigned orders and customer requests
Qualifications:
- 1 year of experience in Customer Service or Order Mangement
- German min. C1 level
- English min. B2 level
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and self-starter
- Ability to work under time pressure
What can we offer?
- Attractive salary
- Stable job offer - employment contract
- Work in the multicultural environment
- Possibility of development
- Benefits (Insurance, Luxmed, Lunch Pass, Multisport, additional vacation days)