Customer Success Advisor (English and Polish)

Key responsibilities:

• responding to enquiries and educating our Customers on our products by chat and email
• troubleshooting problems for Customers
• coordinating solutions with IT and management
• helping customers build successful businesses

You may be the perfect match if you:

• speak native Polish
• have excellent language skills in English (at least C1 level); an additional language such as Italian, Portuguese, Spanish, German, French or Russian would be an asset
• have online marketing acumen and preferably some technical background
• are open to new experiences and ready to acquire new information at a fast pace
• have the ability to easily handle a number of interactions at the same time
• have superior verbal and written communication skills and are ready to master your speed-typing skill
• are an outgoing “people person” with an upbeat attitude

Extra perks:

• remote work
• home office subsidy
• #getremote fund
• private health insurance
• mental healthline
• employee pension program (PPE)
• corporate life insurance
• sports card fund
• language classes