Download Service Administrator
[online recruitment]
[online recruitment]
Location: Remote Poland
Reference number: VR-61206
Project Description:
You'll be working in Global Download Services team within End User Services under the TOC organization.
Responsibilities
- Day to day administration for all download requests (Software , non software)
- Experience using Nexus repository software
- 24/5 follow the sun service covering APAC & EMEA shifts
- Working against a ticketing system with different priorities
- Reporting key metrics
- Working with download artifact requesters to validate , approve and action downloads
- Ensure requests meet company download and security policy criteria.
- Post go live development of continuous improvement themes such as automation and whitelisting.
Skills
- 5+ years working is a desktop / server / software role.
- Windows Desktop & Server OS
- Appreciation of off the shelf and opensource products
- Working with stakeholder of all ranks
- Ability to chair and take forward meetings when needed.
- Software / Desktop support background
- Excellent verbal and written communication skills
- Good troubleshooting skills with an attention to detail and an ability to follow process
- Ability to work and remain calm in a high pressure environment
- Good team working skills but equally has to be capable of working alone
- A university bachelor's degree in professional courses
- customer and quality oriented, motivated, self-directed and driven
- ability to prioritise
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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