Infrastructure System Administrator
Miejsce pracy: Gdańsk, Sopot, Gdynia
Quad has an exciting opportunity for a Infrastructure & System Administrator to work within our cutting edge Imaging department in our Gdansk location. Successful candidates will use their experience in our working environment to help resolve issues, complete tickets and ensure continuous improvement of QG workflow and applications used on daily basis.
Duties include but are not limited to:
- Installing software, updates and patches,
- Troubleshooting software and hardware related issues,
- Asset management, workspaces, servers and server room administration,
- Understanding /improving Incident and request systems, (Ticketing System Cherwell)
- Supporting workflows, research solutions to applications,
- Proactively supporting employees and guiding them through the application portfolio used by Quad/Graphics. (1st , 2nd line of support)
Requirements:
- English language on the upper intermediate level with technical language knowledge, B2 minimum.
- Possibility to work on core plus flexible working hours,
- Deep knowledge of MacOS X OS (From Sierra to Mojave OS version)
- Familiarity with JAMF PRO software management and patching system,
- Deep knowledge of Adobe Creative Cloud Applications (nice to have),
- Familiarity with Pre-Press technology workflows (nice to have),
- Proficient with Microsoft Office products on MAC’s,
- Good understanding of office 365 technology,
- Ability to deliver solid user 1st and 2nd line of support,
- Familiarity with Macintosh Networking,
- Ability to create and manage end-user technical documentation,
- Familiarity with scripting languages including AppleScript, Bash,
- General IT & numerical skills,
- Analytical thinking and problem solving attitude,
- High communication and team working skills.
- ITIL® Certification for processing IT procedures (nice to have)
What we offer:
- Full time employment contract with attractive salary,
- Professional training to familiarize you with your scope of work,
- Opportunity to gain new experience,
- Stability of employment and possibility to growth and gain experience,
- Friendly atmosphere and possibility to share knowledge with teammates in the office in Gdańsk and other offices around the world,
- Additional Benefits (private medical healthcare, sports card, social found and private accident insurance) after probation period.