IT on site Support Specialist
Genpact PL
specjalista (mid)
umowa o pracę
rekrutacja online
3 dni temu
IT on site Support Specialist

Function - Operations

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of a IT on site Support

  • Troubleshooting IT problems according to the Standard Operating Procedures and previous trainings,
  • Ticket Management System handling,Desktop/Laptop support,
  • Handling Infrastructure Move/Add/Change requests
  • Managing and Maintaining Telephone System/Printer/Scanner/Fax etc.,
  • Support for: Windows  7, 8+,10 Microsoft Office products; Browsers plus third party packages,
  • Deploying new equipment Including racking, patching, cabling, labeling and configuration,
  • Cooperation with 1st & 3rd line support team and 3rd party staff to coordinate IT activities,
  • Escalation of requests in accordance of support process,
  • Maintaining and updating inventory,
  • Manage service requests, software installs, setups, upgrades, etc.,
Minimum qualifications: 
  • Communicative level of English min. B1
  • Previous experience in IT area
  • Analytical thinking
  • Ability to learn fast
  • Ability to work well under pressure in order to solve complex infrastructure problems
  • Solid interpersonal skills with a focus on teamwork
  • Attractive salary
  • Stable job offer – employment contract
  • Working hours 8-16
  • University degree, preferably in IT
  • Work in the multicultural environment
  • Package of Benefits ( LuxMed, Sport card, biking policy, lunch pass)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.

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Genpact PL

Genpact jest liderem globalizacji usług i technologii oraz pionierem w zakresie zarządzania procesami biznesowymi dla firm na całym świecie. Współpracujemy z ponad 800 klientami wykorzystując inteligentnie skonstruowane procesy, analizy i technologie. Oferujemy szeroką gamę usług branżowych. Należą do nich finanse i rachunkowość, ubezpieczenia i bankowość, zakupy & zarządzanie łańcuchem dostaw, obsługa klienta, aplikacje korporacyjne, zarządzanie infrastrukturą IT, zarządzanie zamówieniami.

Obecnie zarządzamy 4700 procesami w 30 językach, poprzez sieć ponad 70 centrów operacyjnych w 20 krajach.

Współpracujemy z klientami z listy Fortune Global 500 i poza nią, oraz zatrudniamy ponad 77 000 osób w ponad 20 krajach, z kluczowymi biurami w Nowym Jorku, Palo Alto, Londynie i Delhi.

Nasi klienci to firmy w różnych branż, takich jak motoryzacja, bankowość i finanse, ubezpieczenia, produkcja, branża farmaceutyczna, telekomunikacja i logistyka.

Zapewniamy bezproblemowy serwis z naszych globalnych centrów, aby zaspokoić cele biznesowe, kulturowe oraz językowe naszych klientów.

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