Grafton Recruitment, firma założona w 1982 roku w Irlandii, to wiodąca agencja rekrutacyjna z ponad 30 letnim doświadczeniem. Grafton Recruitment jest jedną z największych niezależnych firm rekrutacyjnych w Europie, wyspecjalizowaną w rekrutacji profesjonalistów średniego i wyższego szczebla we wszystkich sektorach. Gwarancją wysokiej jakości naszych usług jest posiadany certyfikat ISO 9001.
Agencja zatrudnienia (nr licencji 812)
Agencja zatrudnienia (nr licencji 812)
IT Specialist- Network
Job location: Wroclaw or remote work
Nr ref.: 4-10-42466/PC
For our Client- prestigious leader in IT Network solutions, we are looking for experienced IT Network Specialists to help customers maximize network availability and functionality to achieve their business goals.
Your main responsibilities will include:
Your main responsibilities will include:
- Second and third level of support for the NOC (e-mail, phone, tickets)
- Working on customer networks remotly
- Pro-active monitoring of the NOC and managed customers infrastructure
- Using NMS tools to monitor the customer's network to provide both reactive and proactive support of the customer's network
- Provide shift leadership as needed to insure that process is followed and technical issues are resolved
Requirements:
- Good English speaking skills: German is a bonus but not needed
- Understanding and experience with 24 X 7 Operations (IT, NOC, etc)
- CCNP level technical expertise in the technical skills - needed
- Ability to troubleshoot relevant technologies
- Understanding or certification in ITIL a plus
- Good Customer service skills
- Attention to detail and ability to follow process and document tickets
- Base leadership skills to insure processes are followed and issues driven to resolution
Benefits:
- Work in prestigious company with attractive salary
- Opportunities to develop
- Several trainings and development programmes
- Attractive benefit package
- Ability to work remotely
Uprzejmie informujemy, że skontaktujemy się tylko z wybranymi kandydatami.
Osoby zainteresowane prosimy o przesyłanie aplikacji za pomocą przycisku
pod ogłoszeniem: "APLIKUJ TERAZ".