TELIT Management delivers innovative, complete and unique solutions in the area of IT & ICT. More than 40 Clients in Poland and abroad, more than 100 projects per year, engineers and consultants from over the world.
Choosing TELIT means that you become a team member, who creates combination of experience, dynamism, professionalism. Each profile received by us is analyzed individually. We are looking for suitable areas, where particular profile could create the potential among internal and external projects.
For our Client an international company we're lookinf for:
IT Specialist
Key Responsibilities:
- Provide hardware and software end users support, working within the Support Service team with the local office
- Managing escalated user queries from the Service Desk
- Assisting users with hardware and software problems
- Implementing, maintaining and managing the desktop computers, laptops, printers and other hardware
- Understand the business and setup related to services offered in order to provide efficient support
Requirements:
- Competency in call center tracking tools and service management tools for incidents and request
- Knowledge and experience of Active Directory and Microsoft Office 365
- Customer service orientation
- Can prioritize tasks and work independently
- Ability to solve incidents and problems and has a passion for providing excellent support and learning new services
- Experience in similar role is an advantage
- Good knowledge of English language
- Strong PC skills
- Certification in ITIL is an advantage
We offer:
- interesting, challenging position in an international company
- trainings
- opportunities to develop
- attractive compensation and benefits package
- private medical coverage
