[online recruitment]
You'll be working with the BA FaComp Application Support Group team part of a WMA TOC . The team provides quality services to ensure end-to-end production stability and availability by combining optimized utility services with dedicated centers of expertise, ensuring business aligned support, always aiming to foster on customer / user needs. Our measure of success is two-fold - clear and recognized benefits into the L2 line teams and standardization of core ITIL practices at a high maturity level. As a IT support analyst, you 'll play an important role for our organization.
This is a mainframe role which requires application support knowledge in mainframes. Mainframe batch job support, code debugging, quick responses to Incidents with expertise in Cobol, DB2, JCL, VSAM, CICS. Unix, Oracle, autosys, netcool skills are added advantage. This role is critical to support multiple Tier 1 applications within WMA.
- Ideally 5-7 years of hands-on experience with Mainframe Cobol, DB2, JCL, VSAM, CICS and ITIL framework.
- Extensive experience in Application Support & Maintenance such as Cobol, JCL, DB2, Vsam and has ITIL knowledge. Have exposure in splunk, Appdynamics, autosys, unix, automation or any other tool.
- ITIL Qualified & proficient in using Service Now
- Demonstrated hands-on domain skills and track record of successful projects and deliveries
- Highly refined and professional in verbal and written communications
- Demonstrable experience in delivering a quality operational service to customers
- Operating in a Global team environment
- Good Knowledge of financial domain especially Wealth Management
- Ability to solve complex issues, good at problem statement analysis and solution design thinking
- Track record of influencing senior IT stakeholders and business partners
- Confident communicator that can explain technology to non-technical audiences
- Capable of understanding client needs and translating this into products and services
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices