IT Support Specialist

Day-to-day support of the maintained products

Preparing and deploying software

Analysing and recording problems as the first-line support

Taking ownership and care of technical issues

Organising trainings for customers, as required

Documenting troubleshooting and problem solving procedures

Communicating with Project Managers and software developers regarding supported products

Establishing good communication with customers

Knowledge of MS Windows XP/7/8

Knowledge of computer hardware

Basic knowledge of LAN/WAN technology

Good writing and speaking skills in English

Experience in IT systems helpdesk or deployments

Ability to work effectively in a team

Good interpersonal skills

One of the recognised IT certificates

flexible working hours to reconcile work and family life

participate in innovative and international projects developed by young and energetic teams

use our attractive social benefits (private health care, Benefit System, weekly games: basketball, volleyball and football, lunch at workplace, group insurance, co – financing language courses)

friendly atmosphere

opportunity to raise professional qualifications (internal and external trainings)