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IT Support Specialist

ATSI S.A.
małopolskie, Zabierzów (pow. krakowski)
praca stacjonarna
3913 dni temu

ATSI S.A. is an innovation think-tank and a general development resource for the NOVOMATIC Group of Companies. We create distributed information systems and cooperate with companies that have dominant market positions. Our software is presented on the exhibitions of renowned multimedia industries and can be found on all continents.


IT Support Specialist

Location: Zabierzów (pow. krakowski)

Responsibilities:
  • Day-to-day support of the maintained products

  • Preparing and deploying software

  • Analysing and recording problems as the first-line support

  • Taking ownership and care of technical issues

  • Organising trainings for customers, as required

  • Documenting troubleshooting and problem solving procedures

  • Communicating with Project Managers and software developers regarding supported products

  • Establishing good communication with customers

 

Basic reguirements:
  • Knowledge of MS Windows XP/7/8

  • Knowledge of computer hardware

  • Basic knowledge of LAN/WAN technology

  • Good writing and speaking skills in English

Desired requirements:
  • Experience in IT systems helpdesk or deployments

  • Ability to work effectively in a team

  • Good interpersonal skills

  • One of the recognised IT certificates

 

We offer:
  • flexible working hours to reconcile work and family life

  • participate in innovative and international projects developed by young and energetic teams

  • use our attractive social benefits (private health care, Benefit System, weekly games: basketball, volleyball and football, lunch at workplace, group insurance, co – financing language courses)

  • friendly atmosphere

  • opportunity to raise professional qualifications (internal and external trainings)

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.).
 

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