Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.
Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.
We are looking for
Miejsce pracy: woj.
dolnośląskie
Responsibilities
- Managing service requests and incidents connected with Sharepoint (using ServiceNow ticketing system), resolving various issues and problems
- Taking on expert role, providing consultation, guidance and support
- Creating and updating knowledge base (FAQ and HowTo articles)
- Testing changes before implementing them to live infrastructure
- Taking part in interesting initiatives, projects (including workflow analyzing and creation, post-migration amendments, etc.)
Requirements
- Very good English skills (ideally B2)
- Customer focus mindset and motivation to provide high level of support and service
- Knowledge of M365 and Sharepoint platform
- Knowledge of HTML and CSS
- Independence and sense of responsibility
- Knowledge of PowerApps/workflow creation would be an asset
- Experience in working using ticketing system (ServiceNow or similar) would be an asset
Salary range: 4400-5000 PLN gross
HUMAN-CENTRIC ENVIRONMENT
- Friendly atmosphere in the air that you will miss on your day off.
- You are treated with respect, as a person and not only as an employee.
- Work-life balance
- Appreciation of your work, awards program.
- Diverse and international working environment.
- Employment stability.
EMPOWERMENT
- We develop our unique know-how.
- Employees can have an impact on the services provided to clients.
- Openness to dialogue.
WORLDWIDE IT SOLUTIONS
- Access to innovative technologies with which we work on a daily basis.
- Industry-leading solutions, systems and programs.
- Innovative labs.
CAREER CHOICE AND OPPORTUNITIES
- Wide range of trainings, courses, conferences.
- Opportunities for professional growth and promotions.
- Development opportunities in all directions.
- Managing service requests and incidents connected with Sharepoint (using ServiceNow ticketing system), resolving various issues and problems
- Taking on expert role, providing consultation, guidance and support
- Creating and updating knowledge base (FAQ and HowTo articles)
- Testing changes before implementing them to live infrastructure
- Taking part in interesting initiatives, projects (including workflow analyzing and creation, post-migration amendments, etc.)
- Very good English skills (ideally B2)
- Customer focus mindset and motivation to provide high level of support and service
- Knowledge of M365 and Sharepoint platform
- Knowledge of HTML and CSS
- Independence and sense of responsibility
- Knowledge of PowerApps/workflow creation would be an asset
- Experience in working using ticketing system (ServiceNow or similar) would be an asset
Salary range: 4400-5000 PLN gross
HUMAN-CENTRIC ENVIRONMENT
- Friendly atmosphere in the air that you will miss on your day off.
- You are treated with respect, as a person and not only as an employee.
- Work-life balance
- Appreciation of your work, awards program.
- Diverse and international working environment.
- Employment stability.
EMPOWERMENT
- We develop our unique know-how.
- Employees can have an impact on the services provided to clients.
- Openness to dialogue.
WORLDWIDE IT SOLUTIONS
- Access to innovative technologies with which we work on a daily basis.
- Industry-leading solutions, systems and programs.
- Innovative labs.
CAREER CHOICE AND OPPORTUNITIES
- Wide range of trainings, courses, conferences.
- Opportunities for professional growth and promotions.
- Development opportunities in all directions.