Junior Product Specialist [rekrutacja online]

The Nokia Regional Engineering Delivery (RED) Customer Engineering team (CE) – Network Management team is seeking a Product Specialists delivering installations and upgrade services within the EMEA Region. The product specialist will be responsible for performing installations, upgrades and commissioning activities along with post-sales delivery support (Customer Deployments, Professional Services).
 
Responsibilities:  

• Work with customers (remotely/onsite) for requirement gathering and project deployments
• Create method of procedures and detailed build documentation, implementation, operational and acceptance test documentation
• Develop software and scripts or tools for project deployments
• Adhere to and contribute to the team’s best practices and continual improvement initiatives
• Develop and deliver customized workshops and technical training to customers
• Working closely with PLM and Support teams to manage solution issues and product evolution
• Set customer expectations before and during project implementations
• Work with Technical Designers, NPI engineers, Integration engineer and other project team members

• Customer orientation and strong negotiation skills
• Eagerness to learn and develop
• Strong team player and ability to work independently as well
• Flexibility and result-oriented mindset

Advantage:

• Additional languages (French, German) is a plus
• Software development experience is an asset