Junior Specialist with Dutch

Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network. It works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries.

Now we have openings for:

Junior Specialist with Dutch

Key responsibilities:

• Performing order entry using internal systems, checking and deciding on available providers, communicating with them via emails
• Performs the tasks with very minimal to zero supervision (as necessary)
• Seek missing information and finds solutions
• Reporting expected vs actual output
• Gaining and maintaining Client confidence and organization’s trust by developing efficient relationship
• Interacting with internal clients to resolve issues; communication with clients in a professional manner maintaining confidentiality
• Escalating issues and seeking advice with Senior Operations Purchase Agents and Team Leaders when facing non-standard issue

Qualifications:

• Proficiency in English
• Fluent Dutch
• Previous work experience in BPO/SSC would be an advantage
• Experience in Customer Service would be nice to have
• BA/MA degree
• Strong communication/organizational skills
• Self-motivation
• Results & detail oriented
• General PC experience is required (including basic Microsoft Office skills)
• Good team working skills