Career Opportunities
at Amazon
Learning Specialist, Fulfillment Center
Gorzyczki
At Amazon, we're constantly pushing the boundaries of what's possible. We believe that every day is an opportunity to take a first step, tackle new challenges, and make our customers' lives easier. And today, that opportunity is yours!
As a Learning Specialist at Amazon, you'll play a vital role in developing and managing a team of trainers, who are responsible for delivering high-quality learning experiences to our associates and managers. Working closely with the Learning Manager, you'll partner with operations teams to ensure that our training programs meet the needs of our customers and align with our company's mission of being the most customer-centric company on Earth.
You'll have the chance to work in a fast-paced, dynamic, and challenging environment, with plenty of opportunities to make an impact. Whether you're developing training plans, auditing the quality of training, or planning and executing the recruitment of new instructors, you'll be at the forefront of shaping the future of our company.
To get a sense of what it's like to work in an Amazon Fulfilment Centre, check out this video: https://www.youtube.com/watch?v=UAKPoAn2cB0
As a Learning Specialist at Amazon, you'll play a vital role in developing and managing a team of trainers, who are responsible for delivering high-quality learning experiences to our associates and managers. Working closely with the Learning Manager, you'll partner with operations teams to ensure that our training programs meet the needs of our customers and align with our company's mission of being the most customer-centric company on Earth.
You'll have the chance to work in a fast-paced, dynamic, and challenging environment, with plenty of opportunities to make an impact. Whether you're developing training plans, auditing the quality of training, or planning and executing the recruitment of new instructors, you'll be at the forefront of shaping the future of our company.
To get a sense of what it's like to work in an Amazon Fulfilment Centre, check out this video: https://www.youtube.com/watch?v=UAKPoAn2cB0
Key job responsibilities:
- Developing training plans that minimise disruption to operations and ensure training is of high quality
- Auditing the quality of training/coaching and putting actions in place when necessary
- Planning and executing the recruitment and training of the best instructors
- Ensuring positive and effective collaboration between the learning team and other stakeholders
- Managing a team of Trainers and supporting them with their career development
- Analysing and interpreting metrics to identify areas for improvement
- Providing training to the learning team on changes to learning materials/processes
“Learning Specialist – A Day in the Life
As a Learning Specialist, your role centres on a range of key responsibilities crucial for our organisation’s growth and success. You’ll be responsible for team management, business analysis, data interpretation, daily team meetings, project oversight for strategy implementation, and risk mitigation.
Your day-to-day routine will be dynamic, with active participation in various meetings, including our “Daily Dive Deep” sessions, stakeholder calls (such as Assumptions, Labour Planning, Quality, and Safety discussions), and one-on-one meetings with essential stakeholders. You will also play a pivotal role in PIT governance, overseeing aspects like capacity management, trainer certification, content enhancement, and project management.
Besides these critical tasks, you’ll be responsible for team organisation, training coordination, and administrative duties. This includes reviewing resumes, interviewing, and providing valuable feedback during trainer interactions. You’ll actively contribute to project initiatives, manage non-routine tasks, and prioritise your personal development through ongoing training opportunities.”
Requirements:
- Bachelor's degree
- Collaborative approach
- Self-starter with the ability to communicate with and influence senior stakeholders
- Previous experience of delivering training and coaching to employees
- Actively seek opportunities to positively impact beyond the area of responsibility
- Comfortable working in fast-paced environments and to tight deadlines
- An analytical approach to assessing the effectiveness of training interventions
Preferred requirements:
- Ability and initiative to understand the business needs, analyse issues, and drive solutions
- Capacity to bring clarity to complex situations
- Evidence of applying lean manufacturing concepts or the ability to teach them
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
