Monitoring Operations Specialist
[online recruitment]
[online recruitment]
Location: Remote Poland
Reference number: VR-61342
Project Description:
We are looking for an Monitoring Operations Specialist to join our team. In this role you will be part of a high-performing team of Application Service Operations Experts. You will meet a committed, quality driven and very technical team understanding various tools in the IT area. You will join an international team who operates around the globe. The team is completed by a broader team of Operations Support specialists who are focused on L2/L3 support for various other tools supporting the ITIL processes. Beside the supporting capabilities the team is developing and supporting various other smaller tools.
Responsibilities
- Operations Technical Support for various IT related applications with a focus on monitoring tools like Netcool, Moogsoft, AppDynamics, Splunk, BigFix and other automation tools
- Managing interface to our L3 support by addressing issues and keeping track of these issues until they are solved
- Participation in different projects, e.g. migrating application onto new Infrastructure, design automations for self-healing
- Deploying new Software Releases for the mentioned tools
- Create and enhance documentation and training to our clients globally
Skills
Must have:
- Very proactive, team player in a global environment
- Experience with monitoring tool
- Strong communication skills on a technical and a management level in English
- Work experience with Unix systems, basic scripting knowledge
- Elementary understanding of Relational Databases
- Prioritize your own workload and work with minimal supervision
- Stays calm and keeps focused in hectic situations
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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