Tesco Polska to lider nowoczesnego handlu
chcesz być częścią naszego zespołu i razem
z nami tworzyć przyjazne miejsce pracy?
Aktualnie poszukujemy kandydatów na stanowisko:
Polish speaker internal business and technical support associate
Miejsce pracy: Budapeszt
Nr Ref.: HO/Reg/WO/475
Roles and responsibilities:
- our customers are Tesco-employees from our shops & warehouses
- we are the single point of contact (level 1 SPOC) for Tesco colleagues in shops & warehouses in case of any problems, questions, requests, tasks or incidents related to business operation or IT area
- every single reported issue should be logged to our Ticketing system
- majority of issues are reported via e-mail
- every single issue should be assigned to proper service team (level 2), which are located in India (TBS Bengaluru), Prague (CE Technology Support Team) and on local level
- majority of issues are solved by the services team (L2)
- our operation covers 24/7 – night shifts on Monday-Friday in Home Office, on-calls during weekends in Home Office
It would be an additional advantage if you have experience in similar roles, but fresh graduates are also welcomed.
- Ability to converse and write in English and in Polish
- Great problem-solver
- Confident user of MS Office
- Computer-literate
Note: Flexible to work in shifts and on weekends if needed.
What we offer:
- CAREER GROWTH is not just a cliché – we operate in 4 markets as a one Central European business, so there are many opportunities for growth and development
- We are just getting started, so you can be the part of this journey from the beginning.
- We are a GREAT TEAM and we are not fond of any formalities here
- And of course, we offer meal vouchers and other standard benefits, like cafeteria as well as discounts at nearby restaurants :-)
Twoje zgłoszenie dotrze do nas najszybciej
jeśli wypełnisz formularz on-line na stronie www.kariera.tesco.pl
Termin nadsyłania podań upływa 2019-12-31
