Nitro Digital is a leading digital marketing & development agency specializing in web design, web application development, mobile application development and online marketing, primarily for the healthcare and financial services industries. Nitro is a global agency, headquartered in London, New York, Toronto and Kielce, with offices and team members located across 5 countries around the world.
We have an exciting opportunity for an experienced Quality Assurance Manager with a strong understanding of web technologies and who is looking to work in a fast-paced agency environment.
Primary Duties:
The Quality Assurance Manager will be responsible for leading various types of QA and testing efforts including functional, automated and performance testing. They will also be responsible for developing test plans, test strategies and monitoring defects tracking procedures. The position will also include overseeing a team of QA Analysts as well and managing external QA vendors.
Additional Responsibilities will include:
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Providing daily assignments to internal and external QA resources
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Monitoring the defect tracking system, assigns and escalates defects as necessary.
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In partnership with the other Operational Leads (Project Management, Creative, Development and Solution Architects), establishing a clear system of metrics to determine project quality and production efficiency.
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Clearly communicate QA metrics, test results, concerns, and project status to the operational management team and other stakeholders in a timely manner
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Estimating and managing the human & non-human resources (e.g. materials, equipment) required to achieve the project QA objectives.
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Guarantee QA related project documentation such as general test plans, performance test plans, functional test plans are maintained throughout the project.
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Driving innovation and automation of testing processes by making use of scripting and other tools
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Working closely with Project Management, Creative, Development and Solution Architects to ensure that the quality objectives of all projects are met
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Responsible for hiring, training and coaching QA staff for successful individual and team job performance and continued professional growth and development.
Minimum Qualifications:
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At least 5 years of experience in Software Quality Assurance or equivalent technical field required.
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Experience of working in Web technologies including but not limited to PHP, Drupal, iOS, Android and WordPress
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Bachelor of Science or Baccalaureate in Computer Science, Computer Engineering required, or equivalent combination of education and relevant, recent work experience
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Demonstrated experience in planning, directing and implementing a QA team, with distributed resources - both offshore and onshore.
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Experience of device testing and the use of device testing tools
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Experience leading/managing people and projects
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Experience with structured test methodologies
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Experience testing all phases of the SDLC
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Experience with QA automation and performance testing tools
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Experience with process improvement and measuring process compliance
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Strong QA methodology, process, and technical leadership
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Excellent project management and organizational skills
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Strong interpersonal and communication skills
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Excellent written and spoken English
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Familiarity of Agile and Waterfall project management environments
Nice to Have:
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Business development experience or demonstration of a strong ability to sell work and grow into a sales/business development role
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Ability to lead discussions with senior client management
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Ability to provide vision and mentoring for junior staff and promote Quality Assurance and testing as a significant speciality area