Resident Manager (m/f)

Your tasks:

• Responsibility over the day to day hotel operation, ensuring guest satisfaction and exceeding guest expectations
• Conduction quality controls in all hotels outlets (F&B, Rooms Division as well as back office) and optimizing the hotel standards, procedures and cost structures
• Hiring of employees, overseeing and conducting training as well as staff development together with the Head of Departments
• Preparation of the yearly budgets and sales and marketing plans
• Close cooperation with the Cluster Sales and Reservation Department
• Conducting sales calls, participating in national and international fairs and attending to top key accounts of the hotel
• Close cooperation with the General Manager

• Several years of experience as an Operation manager or Director of Sales & Marketing in an international hotel chain
• Very strong background in operations (eg: Rooms Division, F&B, C&B) as well as sales
• Good knowledge of the local hotel market
• Managerial skills to lead and foster our hotel team
• IT affinity
• Excellent English and Polish knowledge