Sales and Customer Care Engineer

Opis stanowiska

• Serves customers by identifying their needs and engineering adapt the scope of design service,
• Identifies current and future customer service requirements by establishing relation with potential and actual customers to understand service demands,
• Provides engineering service requirement or technical  information by answering Client's questions and requests,
• Prepares cost estimates by studying all related customer documents based on the company’s internal standards. Preparation of offers, contracts and negotiating terms of cooperation,
• Submits internal orders by conferring with engineering staff and costing engineering changes,
• Gains customer acceptance by explaining or demonstrating improving efficiency process by implementing communication improvements,
• Predicts engineering  trends based on studying international rules and regulations or developmental technological innovations,
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information,
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies,
• Contributes to sales effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives,
• Presenting the company's capabilities to potential customers,
• Organizes and participate in strategic initiatives / programs (trade fairs, visits to Clients, etc.)
• Contributes to team effort by accomplishing related results.

Wymagania

• Design engineering knowledge
• Technical understanding
• Selling to customer needs
• Problem solving
• Independence, motivation and commitment
• Verbal communication
• Analytical skills
• Software & IT skills
• Technical University Degree
• 3 years of maritime industry experience

Oferujemy

Nelton gives a possibility to develop and gain comprehensive knowledge among a team of highly-qualified engineers.