Senior Product Manager

• Manage the roadmap and backlog for the purpose of product innovation and development of the products in close collaboration with the business.
• Manage and review the value stream capacity.
• Lead the planning and review sessions of the teams contributing to his/her EPICs/Features
• Manage Impediments, risks and dependencies for his/her workstream.
• Prepare and contribute to Program steering committees
• Hands-on functional analysis refinement for small or standard features.
• Follows applicable Standards, Procedures, Guidelines and Methodologies in the implementation and/or maintenance of the data analytics (data science) platform
• Act as SPOC towards Business, and other IT teams for his/her assigned value stream, ensuring regular and transparent communication around project/feature status towards all stakeholders inside and outside of the Centre of Excellence Customer D&A.
• Travel whenever necessary to BeCSE countries: Belgium, Greece, Romania, Czech Republic, Serbia.

Education and training

• Master Degree in Information Technology sciences, or any other discipline of technical orientation.

Experience

Required:

• Mandatory prior experience of minimum 5-10 years in a related work experience.
• Proven track in agile and/or hybrid environments, with experience in a Scrum Master or Product Owner role.
• Solid experience managing projects delivering reporting and (optionally) data science capabilities based on Modern Cloud Data Platforms or traditional Data Warehouse solutions.
• Clearly demonstrate expertise in project management, escalation, process management and business systems requirements definition.

Desirable:

• Experience in implementing a leading enterprise Retail, Marketing, Customer Loyalty solution will be considered an asset.
• Experience delivering projects based on Hybrid On-prem and PaaS/SaaS technologies.
• Previous experience as Functional/Business Analyst highly desirable

Interpersonal and processing skills

• Very strong communication and senior stakeholder management skills.
• Ability to manage projects in global multicultural organizations.
• Results oriented: ability to simplify and decompose complex problems.
• Team player; involves others, shares knowledge and seeks opportunities for cross functional collaboration.
• Demonstrates flexibility; revises plans and decisions in the light of new information and changing circumstances

Technical knowledge and hard skills

Required:

• Practice of:

o Agile project management methodology (Prince2, PMI)

o Agile IT Product Owner or Product Manager.

• Working knowledge on the implementation of data warehousing solutions.
• Working experience in standard IT/ITIL processes (change management, release management, incident management, project management).
• Understanding of potential impacts on cross functional processes.
• Aptitude and willingness to acquire the technical vision of the solution.
• Excellent command of Microsoft solutions (Office, Project, Visio).
• Business requirements gathering, structuring and decomposition.

Desirable:

• Working knowledge on the implementation of data science solutions.
• Functional analysis/specifications
• Any data and functional knowledge on the following systems is a plus:

o Customer Loyalty solutions

o POS solutions

o eCommerce platforms

o Retail and Financial Systems (i.e. SAP Retail)

o Customer Relationship Management systems