Service desk specialist with French
Miejsce pracy: Bydgoszcz
Cyclad is an international consulting company specializing in outsourcing and recruitment for the worldwide leaders in technology sector. We operate in 5 countries across 3 continents. We think and act globally and that is why our employees get so many development opportunities. Join our team!
Job specification:
- 1st line support for international customers
- Receipting of issues reported by users, concerning the operation or interpretation of one or more information systems
- The coordination of rapid and appropriate responses, including resolution of reported incidents & queries, or channeling requests for help to appropriate functions, monitoring progress
- Keeping users appraised of progress
Requirements:
- Fluent French
- At least 2 years of experience in customer IT support area
- Very good knowledge of Windows, MS Office
- Strong technical background
- Teamwork skills
We offer:
- Work in dynamic international environment
- Attractive bonuses
- Private healthcare
- Life insurance
- Benefits package
- Contact with the latest IT technologies
- Good atmosphere in a young and dynamic team
- Bonuses foe commuting to work
- Relocation package