Service desk specialist with French

Cyclad is an international consulting company specializing in outsourcing and recruitment for the worldwide leaders in technology sector. We operate in 5 countries across 3 continents. We think and act globally and that is why our employees get so many development opportunities. Join our team!

• 1st line support for international customers
• Receipting of issues reported by users, concerning the operation or interpretation of one or more information systems
• The coordination of rapid and appropriate responses, including resolution of reported incidents & queries, or channeling requests for help to appropriate functions, monitoring progress
• Keeping users appraised of progress

• Fluent French
• At least 2 years of experience in customer IT support area
• Very good knowledge of Windows, MS Office
• Strong technical background
• Teamwork skills

• Work in dynamic international environment
• Attractive bonuses
• Private healthcare
• Life insurance
• Benefits package
• Contact with the latest IT technologies
• Good atmosphere in a young and dynamic team
• Bonuses foe commuting to work
• Relocation package