Carlson Wagonlit Travel (CWT) is the global leader specialized in managing business travel and meetings and events. CWT is dedicated to helping companies of all sizes, as well as government institutions and non-governmental organizations, optimize their travel program and provide best-in-class service and assistance to travelers.
With 20,000 employees worldwide and offices in more than 150 countries and territories, CWT deploys the right people, processes, skills and technologies to consistently deliver great service and bottom line results to its corporate clients.
At CWT, we have a unique and compelling culture as an employer defined by our people and supported by our Core Values. Our employees feel a genuine respect for one another, act with uncompromising integrity and feel proud of our global market leadership. They value working together, embrace opportunities for continuous learning and have an intense desire to serve customers.
CWT is looking for talented and enthusiastic people. People who want to realize their professional ambitions while delivering the highest levels of expertise and service to our customers. As a global leader in business travel management, we offer exciting opportunities in different areas around the world. If you share our commitment to excellence and customer care and enjoy professional challenges, we would like to hear from you.
Learn about us and start your journey!
The CWT Hotel Solutions department delivers global consulting and sourcing services to corporate companies to assist them in optimizing their hotel spend. As member of the EMEA team, Business Analysts provide analytical support to Hotel Solutions Consultants, and interface with EMEA project teams to ensure successful completion of sourcing engagements.
To support its development, CWT Hotel Solutions is recruiting a new Business Analyst.
Main responsibilities:
- Data analysis and reporting
- Pre-sale analysis of client hotel data: current utilisation analysis, compliance analysis, opportunity analysis and outcome forecasting
- Market analysis of customers’ buying spectrum
- Forecasting & budgeting
- Post data import benchmarking and analysis: Results, Savings and Opportunities
- Ongoing programme analysis: Benchmarking and analysis during programme life
Note: Parts of these reports are produced through the use of CWT Hotel Solutions Group’s proprietary database and analysis tools – HARP (Hotel Automated Rate Programme) and ID Studios/Cognos.
- Creation of new tools and models
- Collect feedback from the team
- Support Optimization deliverables for the Solutions Group
- Develop and enhance models to maintain our innovative leadership within the industry
- Technical support to project leads for data and model issues
- Regular review of exiting tools, models and methodology and driving improvements and enhancements
- Provide technical support for issues with Optimization deliverables and for data consolidation issues
- Support the data consolidation needs
- Proactively engage with other departments within Solutions Group and CWT (e.g. Solutions Technology, CWT Product Development, etc.)
- Transform and cleanse client provided data into CWT supported format for loading to Solutions Datamart
- Answer project lead and client questions related to the data consolidation process
Candidate’s profile:
- Languages
- English fluent: written and oral
- Abilities to deal within a multicultural environment
- Presentation skills
- Proficient
- Comfortable presenting to small group of external & internal clients
- Computer knowledge
- Excel, Access – Mandatory / Level – Expert (VBA)
- PowerPoint – Mandatory / Level – Intermediate to Advanced
- Word – Mandatory / Proficient
- Business Objects – Preferred but not mandatory
- Specific skills
- Analytical and numerical abilities
- Data Management, Project Management, Tasks Management skills
- Oral & written communication skills
- Ability to innovate and create new models
- Team Player
- IT strong interest
- Minimum 1 year as an analyst or equivalent (including internships)
- Experience of the travel industry preferred but not essential
We offer:
A stable employment; a dynamic working environment in a growing and highly qualified team; soft skills and hard skills trainings; career development opportunities; employee benefits, e.g. medical insurance, life insurance, lunch card, multisport card, IATA card, recognition awards.
