Support Engineer

Luxoft

Pomorskie

4 dni temu

Support Engineer
[online recruitment]
Location: woj. pomorskie
Reference number: VR-58327
Project Description:

Your team

The Europe Equities Derivatives support team is a 13 member team part of the Bank IT Support Organization . The team is responsible for supporting a suite of Trading, Quoting, Pricing, Trade Capture and risk management applications used by the Equity Derivatives business. They are not only first point of contact for the end users , but also responsible for providing L2 support of the application suite .The team is complemented by a teams based out of ASIA, US for outside of EU support hours.

Responsibilities

Do you have a knack for technology? Are you at your best when supporting others? Are you someone who could multi-task in a rapid and fast moving environment? We're looking for someone like that to:

  • Be a part of our IBIT EQ Derivatives Business Application Support team in Krakow, Poland.
  • Interact very closely with front office Public Distribution Trading and Sales teams and associated Operations teams covering the region.
  • You would have a high level of day to day interaction with the business stakeholders at all levels
  • Diagnose system problems, define and co-ordinate the implementation of solutions individually and with other development and support teams
  • Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance, special trading days or exchange-mandated market rehearsals
  • Promote the overall stability of the systems through system monitoring, proper change control management, and implementation of best practices to maintain production environment
  • Conduct problem reviews with the relevant IT streams
Skills

You have:

  • Good problem solving and diagnostic skills
  • Ability to support and deliver a high quality service to the business
  • Ability to work under pressure and manage multiple, concurrent / conflicting priorities.
  • Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail, where they lead by example and expect the same behaviour of other colleagues.
  • Knowledge of ITIL incident and problem management
  • Solid Unix or Linux knowledge and practical working experience including Shell scripting (Sun Solaris, Linux)
  • Basic knowledge in relational databases (Sybase, Oracle) / query (SQL)
  • Network (TCP/IP)
  • Knowledge of scripting languages such as Perl
  • Knowledge of the FIX protocol is beneficial
  • Have worked in an Investment Bank front office environment before, preferably in the Equities Derivatives space .

You are:

  • a confident communicator that can explain technology to non-technical audiences
  • capable of understanding client / end user issues and translating this into problem statement for further investigations within IT
Our offer
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Please send your CV with consent for processing your personal data for recruitment purposes using the below button
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Informujemy, że administratorem danych jest Luxoft z siedzibą w Krakowie, ul. Bora Komorowskiego(dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie.

Poznaj

Luxoft

Why Luxoft?

Luxoft is built by Luxofters. Every member of our global team forms part of the backbone of our business, so we make sure to support the continual development of our dedicated workers. In addition, we build highly effective teams that are incubators of unparalleled accomplishment. The ethos guiding our investment into each and every Luxofter can be described by three words: we grow personally and professionally, we unite in team spirit and we lead on a global scale. We have a robust digital presence, so it is easy to become familiar with the company online. From participating in online events such as LoGeek Nights, listening to our TechTalk podcasts, reading Luxoft’s regular LoGeek Magazine, or honing your skills by joining one of our Luxoft Technology Series webinars, those interested in knowing more about Luxoft have numerous ways to get a feel for our company. Getting a vibe for Luxoft is only a click away. Join Luxoft and help create ​the tech innovations of tomorrow.

Recruitment process

Step Send Your Resume and talk to our Recruitment Specialist
Step Interview with Technical Specialist
Step Project Lead Interview
Step Job Offer
Specjalista analityk systemu komputerowego to osoba odpowiedzialna za analizę i dostosowanie procesów, które docelowo mają podlegać informatyzacji w firmie lub instytucji. Analityk przygotowuje szczegółowy plan wdrożenia systemu informatycznego w oparciu o wytyczne, dostarczone przez klienta, opracowuje we współpracy z programistami oprogramowanie, mające spełnić określone zadania, a następnie prowadzi szereg ...
Praca Specjalista Analityk Systemu Komputerowego