Technical Support Engineer Working Student

Nokia Solutions and Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. In Poland, we are a leading telecommunications vendor with extensive infrastructure and services organizations in Wroclaw, Cracow and Warsaw.

Nokia Solutions and Networks European Software & Engineering Center hires dedicated, enthusiastic and passionate people, who create the largest ITC R&D in Poland. Our facilities in Wroclaw are located in three sites and accommodate one of the biggest test telecommunications labs in Middle and Eastern Europe. Apply and experience the adventure of a lifetime!!!

Position Description:

On this position you will be responsible for supporting customers with a proprietary software platform (NetAct family) by:

• maintenance and installations of NetAct platform
• diagnosis and monitoring of system availability
• error reporting and correction tests as well as analyses of complex problems
• supporting quality and correctness

We are looking for you if you have…

• Good Knowledge of  system administration in Red Hat/ Linux or other UNIX systems
• Knowledge of  system administration in Windows Servers
• Knowledge of Telecommunication Technologies (GSM, UMTS, LTE, practical understanding of TCP/IP and transport network);
•  Very good knowledge of English (both spoken and written)

Nice if you have…

• Basic programming skills with script languages (e.g. Perl, Unix shell)
• MSc or BSc degree in Computer Science, Telecommunications or a similar subject
• Management Protocols (SNMP, Q3, Corba)
• Experienced in Customer Service Support
• Basic knowledge of Databases (Oracle/SQL)
• Knowledge about mobile core network elements as MGW, MSC, HLR, SGSN
• Ability to write and speak fluently in other languages

• job experience in an international environment;
• competitive salary;
• flexible working time.