Voice Specialist
Miejsce pracy: Bydgoszcz
Nr ref.: JO-1212-257857x
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for: Voice Specialist
Job Description:
- Performing advanced diagnosis on incidents;
- Implementing non-standard changes to the environment;
- Communicating and consulting with internal and external technical counterparts;
- Management of system performance, capacity, service quality;
- Participation in and execution of projects;
- Designing and implementing network and security systems;
- Supporting bid management with technical expertise.
Job Requirements:
- Experience of working with Voice technologies (SIP, H323, SCCP, RTP protocols);
- Knowledge of Avaya (Call center systems UCCX, UCCE, Avaya Media Gateways/Servers, Avaya Communication manager);
- Knowledge of ACIS, AIPS, ACSS, ACSE, CCNA;
- Good interpersonal skills and customer handling skills;
- Very good English.
Our Client offers:
- Competitive salary package;
- Private medical care, life and disability insurance, Multisport card;
- Interesting training and professional development programs;
- Relocation help and expenses covered, if needed;
Possibility to remote job.