Zoom / Teams Engineer

Tryb pracy: 100 % zdalnie

Umowa: B2B lub UoP

Widełki: 850-1100

The core of the UC service is Microsoft Skype for Business, with a move to Microsoft Teams underway. These services are integrated into UBS Enterprise Voice & Video (Avaya & Cisco), Compliance services (Actiance Vantage), and the usual Provisioning, Management and Monitoring tools expected in any Global service environment. Endpoints include standard desktop / BYOD, Thin / VDI (Citrix HDX) and Mobile.

In addition there are 2 externally hosted Web Conferencing services, Webex & Zoom, available to users who need to engage with external parties and using Skype or Teams does not effectively cover the use case.

• We are looking for a Unified Communications, Teams / Skype for Business / Web Conferencingengineer to work as part of a distributed Real Time Communications Engineering team committed to delivering a modern, effective and fast developing Unified Communications service
• The role requires SME level technical knowledge in 2 out of Zoom / Webex & Skype for Business, with experience of designing, documenting, building and certifying solutions in a large global organization.
• The role is primarily Engineering but also requires a level of Operational L3 support, augmenting the ability of the service operations team in diagnosing and fixing problems.
• The individual should be passionate about IT, be able to work effectively independently and as
• part of a wider distributed team. Focus on the Skype to Teams migration, specifically persistent chat channels and bots.
• Internal product pilot end user communications and coordination
• Running weekly status meetings, planning, and progress tracking
• Management updates