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Zobacz więcej ofert pracy

1st Line Support Specialist

ASTEK Polska
pomorskie
6 300 - 12 600 zł netto (+VAT)/mies.
specjalista (mid)
kontrakt B2B
praca zdalna
1016 dni temu
ASTEK Polska jest częścią dynamicznie rozwijającej się międzynarodowej Grupy ASTEK. Specjalizujemy się w outsourcingu kadry IT i realizacji projektów informatycznych. Zatrudniamy doświadczonych specjalistów dla liderów z obszarów bankowości, ubezpieczeń, telekomunikacji, hi-tech, farmacji i logistyki w Polsce i za granicą.
1st Line Support Specialist


Aktualnie rozpoczynamy rekrutację na na stanowisko 1st Line Support. 

Stawka: 300-600zł netto + VAT / dzień B2B (w zależności od umiejętności i doświadczenia)
Lokalizacja: Praca 100% zdalna 
Godziny pracy: Pon–Pt 6:00–23:00 czasu PL (klient jest elastyczny i chce dostosować się do możliwości kandydatów)

Klientem jest firma z branży finansowej, która wspiera użytkowników bond marketów, umożliwiając im handel, agregację danych i podgląd sytuacji na bieżąco oraz w ujęciu historycznym.*

Kogo poszukujemy?


Osobę potrafiącą telefonicznie przyjąć zgłoszenie problemu w sposób profesjonalny, nakierować na rozwiązanie, a gdy to niemożliwe od razu, potrafi problem sklasyfikować i wrzucić odpowiedni ticket w system. Następnie ta sama osoba przechodzi z roli 1 linii supportu w rolę OPSa.
Kompetencje OPS: zarządzanie infrastrukturą, całościowe spojrzenie na platformę i rozwiązania po stronie klienta. Znajomość AWSa, Azure, K8s Terraform etc. 
Istotna jest również znajomość języka angielskiego w stopniu umożliwiającym swobodną komunikację (min. B2). 

*Z uwagi na dostęp do wrażliwych danych wymagane jest zaświadczenie o niekaralności. 

Dlaczego warto z nami pracować?
  • Solid Foundations
  • Ambitious Projects
  • Individual approach and friendly atmosphere
  • Famous Brands
  • Inspiring Leaders
  • Flexibility
  • Extra Benefits
  • Referral System


Więcej informacji na temat Twoich danych przetwarzanych przez ASTEK Polska Sp. z o.o. znajdziesz tu: www.astek.pl/polityka-prywatnosci
Dlaczego warto z nami pracować?
  • Solid Foundations
  • Ambitious Projects
  • Individual approach and friendly atmosphere
  • Famous Brands
  • Inspiring Leaders
  • Flexibility
  • Extra Benefits
  • Referral System
 

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