Gdańsk
Responsibilities:
- Imaging laptops and desktops
- Asset allocation to new starters and refresh laptops
- Troubleshooting windows laptops and desktops; supporting other applications
- VIP support in corporate office
- Travel to other Cognizant offices as when required
- Voice support: all Cisco, smartphone L1 support
- Shipping equipment to other location by coordinating with front desk
- Corporate office and meeting room support (video conferencing support)
- Stock room management (all IT accessories)
- Collection and transferring equipment from loading bay to IT stock room
Essential skills:
- Hardware (Dell & Lenovo): keyboard replacement, laptop screen change; basic knowledge in hardware
- Windows operating system: installing Windows operating system and basic knowledge of OS
- Asset management: laptop allocation ,updating inventory, laptop shipping
- Call log: call logging with Lenovo/Dell for all hardware issues
- Incident management : portal for all L1/ L2 windows query coordinating with IT Service desk in offshore
- Stock management and corporate office support (connecting Tandberg Video Conference support); desk phone support
- Basic cabling in data centre support
- Good command of English
- Competitive salary with cafeteria benefits
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.