Firma International Paper zajmuje nieprzerwanie od 2002 roku 1 miejsce na liście Magazynu Fortune w kategorii najbardziej szanowanych i docenianych przedsiębiorstw na świecie w sektorze produktów papierniczych. International Paper Polska rozpoczęło swą działalność w Krakowie w 2004 roku otwierając Centrum Obsługi Klienta Europejskiego. Wkrótce krakowskie centrum zostało powiększone o kolejne, ważne dla firmy jednostki- Globalne Centrum Usług Informatycznych oraz dział Obsługi Klienta Amerykańskiego. Wraz z pozostałymi działami takimi jak dział Kredytów, Audytu, Finansów, Analiz Biznesowych, Supply Chain oraz HR wymienione jednostki tworzą Globalne Centrum Usług firmy International Paper w Krakowie. Obecnie firma International Paper Polska zatrudnia ponad 400 pracowników. Kluczową działalnością Centrum jest obsługa klienta oraz wsparcie informatyczne. Obsługą klienta europejskiego zajmują się zespoły: Brytyjski, Niemiecki, Szwajcarski, Francuski, Hiszpański, Włoski, Benelux i Export; klienci amerykańscy obsługiwani są we wszystkich trzech strefach czasowych: Wschodnie, Środkowe i Zachodnie Wybrzeże. Dział IT wspiera 3500 użytkowników w ponad 70 lokalizacjach w 15 krajach zapewniając klientom pełny zakres branżowych usług IT.

Krakowskie Globalne Centrum Usług firmy International Paper to międzynarodowe środowisko pracy, w którym ważny jest wzajemny szacunek, przestrzegane są wartości i zasady etyczne, a doceniane jest zaangażowanie i motywacja pracowników dostarczających klientom usługi na najwyższym poziomie.

Archiwalne oferty pracy

  • Purpose The principal role of the Junior Business Analyst function is to provide the internal stakeholders and key decision makers with the accurate and meaningful information on the financials and the operations of the business. The key responsibilities would be then focused on preparing various...

  • Purpose You will coordinate the work of the Business Analysts and prepare reports and analysis at both detailed and consolidated level for various stakeholders across IP (mainly for IP Head Quarters, EMEA Lead Teams and IT Organization). Additionally, the EMEA Coordinator needs to clarify the...

  • Purpose The principal role of the Business Analyst function is working together with the Team of Finance Specialists, to provide support to the internal stakeholders and key decision makers with the accurate and meaningful information on the financial and the operational performance of the...

  • Purpose Under general direction, the Global Software Delivery Analyst is responsible for planning, organizing, and coordinating resources within our Global Enterprise to support GSD objectives. The person will maintain, operate and support Configuration Manager tools for IP facilities throughout...

  • Purpose Global Customer Service Center’s mission is to deliver exceptional customer service to our global portfolio of customers. You will be the connection between our customers and internal departments. You will be our customers’ ambassador and your mutual relationship will be critical to the...

  • Purpose European Customer Service Center’s mission is to deliver exceptional customer service to our European customers. You will be the connection between our customers and internal departments. You will be our customers’ ambassador and your mutual relationship will be critical to the...

  • 3-6 months Purpose Delivering exceptional customer service to our customer accounts based in Europe involving the following key duties and expectations of the position: Developing understanding of A to Z order management– overseeing complete order execution; Building comprehension and familiarity...

  • Purpose Responsible for researching, testing and implementing Infrastructure, Application and Data, security solutions, processes and procedures in accordance with Information Security’s direction for IAD as it relates to the deployment of International Paper’s Information Security strategy,...

  • Purpose European Customer Service Center’s mission is to deliver exceptional customer service to our European customers. You will be the connection between our customers and internal departments. You will be our customers’ ambassador and your mutual relationship will be critical to the...

  • Purpose This position is responsible for providing operational support for Information Security systems, framework operations and the first line security monitoring activities as well as requires involvement into selected Global Information Security program management activities. Our Offer You will...

  • Purpose This position implies responsibility for managing a portfolio of customers of over €40MM in AR including but not limited to new customer assessment, credit limit and order management, collections and cash application overview. Our Offer Being a part of Credit Department gives an excellent...

  • Purpose This position implies responsibility for managing a portfolio of customers of over €40MM in AR including but not limited to new customer assessment, credit limit and order management, collections and cash application overview. Our Offer Being a part of Credit Department gives an excellent...

  • Purpose This position implies responsibility for the processing, updating and maintenance of new and existing customers’ credit application and records in addition to running monthly system reports and supporting the credit team with ad-hoc requests. Our Offer This role is an ideal position to...

  • Purpose You will be responsible for supporting International Paper GBSC employees and company visitors in the area of administrative and clerical services. You will join HR & Administration team working at the reception desk. Offer role in multinational and multicultural organization; friendly...

  • Purpose The role is supporting the Finance Teams of the respective entities in conducting a broad array of their accounting processes, including the month end close and other GL activities. Offer This role is ideal for a candidate looking for a broad foundation in General Ledger and Management...

Aktualne oferty pracy

International Paper Polska Sp. z o.o

ul. Lubicz 23

31-503 Kraków