Back Office Specialist – Italian Speaker

Location: Warsaw or home office

We appreciate commitment and develop our employees in the organization’s structure. We are seeking creative people, who are passionate towards their duties while being goal-oriented. Due to the rapid development we are recruiting to a new department within the organization’s structure.

Job description:

• Effectively manage e-mail customer’s queries to ensure excellent service standards;
• Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
• Assist with placement of orders, refunds or exchanges;
• Identify and assess customer’s needs to achieve satisfaction;
• Communicate in positive manner with team members and business partners.

We offer:

• Very good atmosphere in a dynamic and creative international team;
• Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
• Flexible work hours;
• Possibility of developing inside the company’s structures.