Homeglobal provides business services in many languages for clients all over the world. We appreciate commitment and develop our employees in the organization’s structure. We are seeking creative people, who are passionate towards their duties while being goal-oriented.
Due to the rapid development we are recruiting to a new department within the organization’s structure, for the position:
Back office specialist with Portugese language
Location: Warsaw or home office
Job description:
- Effectively manage e-mail customer’s queries to ensure excellent service standards;
- Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
- Assist with placement of orders, refunds or exchanges;
- Identify and assess customer’s needs to achieve satisfaction;
- Communicate in positive manner with team members and business partners.
Requirements:
- Fluency to native level in Portugese language ;
- Must have excellent written communications skills;
- Call Centre Experience will be an asset;
- Experience working with direct consumers in B2C environment as a plus;
- Positive attitude and energy;
- Robust multitasking skills.
We offer:
- Very good atmosphere in a dynamic and creative international team;
- Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
- Flexible work hours;
- Possibility of developing inside the company’s structures;
If you are energetic and foreign language speaker we’d love to hear from you!
After you get here, we’ll provide all trainings and a casual fun work environment.