Gdańsk
Scope of duties:
- Manage and communicate with high-end client partners on a regular basis.
- Provide wide-range support regarding the incentive programs to client partners via mail.
- Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries.
- Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client.
- Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation.
Qualifications:
- Excellent written communication skills – English & Italian
- Interest and ability to quickly learn high-tech products and services.
- Experience reconciling accounting figures and financial records.
- Excellent written communication skills – English & Respective language.
- Intermediate to advanced computer literacy.
- Good on numerical ability and logical reasoning.
- Working experience of MS Excel – Highly Desirable. Few examples are but are not limited to
- Lookup Functions – VLOOKUP, XLOOKUP
- Logical Functions – IF, AND, OR, XOR
- Text Functions – FIND, SEARCH, PROPER, TRIM, CONCATENATE
- Formatting & Auditing
- Pivots & Conditional Formatting
- High level of attention to detail.
- Professional email writing skills.
- Appropriate handling of sensitive information.
- Ability to work to deadlines.
- Team player with the ability to work with multiple stakeholders involved.
- Strong client relationship management and customer service skills.
- Willingness to work from the office
Nice to have:
- Finance, Business or Accounting background
- Prior BPO experience
- Proactive and able to identify risks
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Poznaj
Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.