Cinkciarz.pl is the leader of online currency exchange in Poland. It has been active in the Fintech sector since 2010. It is one of the fastest growing companies in Poland. In 2017, it was ranked 8th in the Wprost weekly magazine "List of 200" and 11th in the Rzeczpospolita daily newspaper "List of 500". Every year Cinkciarz.pl is ranked higher in both rankings. Under the name Conotoxia, the company reaches global markets: its corporate offices are located in London, Chicago and Cyprus. The brand is a partner of the Chicago Bulls and the Polish national football team. One of the most important challenges facing the company is the introduction of new services to international markets. Cinkciarz.pl is looking for:
Customer Care Consultant
(German, Portuguese, Spanish, Czech, English native speaker)
(German, Portuguese, Spanish, Czech, English native speaker)
Job location: Zielona Gora
If you join us, you will:
- provide customer service (via phone, email and LiveChat) in accordance with company standards,
- build positive relationships with Polish and foreign customers,
- provide clients with support with using the company’s services,
- care and manage regular clients’ accounts.
- cooperate with different departments in the company.
We expect:
- experience in customer service,
- proficiency in one of the following languages: German, Spanish, Czech, Portuguese, and a high level of English,
- excellent communication and negotiation skills,
- efficient use of electronic communication channels,
- customer-orientation,
- openness and positivity,
- independence and creativity,
- readiness to work in shifts.
At Cinkciarz.pl you can take advantage of:
- working on truly innovative products,
- having a choice - our Customer Care department is not a sales department. If you do not want to sell, you do not have to,
- internal and external training and conferences,
- our company library,
- sports and support with personal interests,
- our PlayZone - a place full of fun,
- other small perks, for example, fresh fruit, tickets for sport events,
- getting to know our great team made up of interesting people,
- helping with relocation, if needed,
- our employment contracts and stable employment conditions,
- our attractive salaries that match your skill set.