Customer Care Specialist with Croatian

CCPORTER Sp.zo.o.

Świętokrzyskie

30 dni temu

CCPORTER provides professional services for companies in the field of business development, enabling the combination of various outsourcing services. We offer office lease, co-working services and professional contact-center services providing our Clients with solutions adjusted to their individual needs.

 

We are looking for a person who will join Contact Center Team as:

Customer Care Specialist with Croatian
Location: Warsaw or Home Office
 

Your tasks:

  • Being responsible for phone and e-mail communication with existing customers from Croatian market
  • Confirming orders from the customers and upgrade the value of the order
  • Cooperating closely with Back Office Team in solving incoming inquires of clients

We expect:

  • Very good command of Croatian (native or near to native)
  • EU citizenship or non-work permit requirement is a must
  • Ability to communicate in Polish or English
  • Ability to work at least 30 hours a week and attending in a training in Warsaw
  • Experience in a position related to customer service or the sales is always appreciated

We offer:

  • Competitive salary + benefits (sport card, private medical healthcare)
  • Flexible working hours which may be adjusted to your needs (min. 30 hours/week between 08:00-19:00)
  • Specialized training and real development opportunities
  • Chance to join our international team and work in a friendly environment
  • Work in an attractive location in the centre of Warsaw or from home
Pracownik ds. Telefonicznej Obsługi Klientów Obcojęzycznych to osoba, która odpowiada za realizację telefonicznej obsługi obcojęzycznych klientów firmy. Do głównych obowiązków pracownika tego należą: kontakt telefoniczny z klientem (w języku obcym, np. angielski, niemiecki), kontrola zamówień od klientów pod kątem formalnym, diagnozowanie i rozwiązywanie problemów lub ich właściwe ...
Praca Pracownik ds. Telefonicznej Obsługi Klientów Obcojęzycznych