Customer Care Support Specialist with French Language

Location: Warsaw / remotely

Description of the position:

• Comprehensive customer service in the context of various projects - contact with after-sales customers, resolve problems, answering questions etc.;
• Phone contact with customers - inbound and outbound calls;
• Generating innovative ideas and solutions that will improve customers satisfaction;
• Maintain current working knowledge of procedures and systems.

Requirements:

• Excellent knowledge of French and English or Polish;
• Enthusiasm and willing to help customers solve their problems;
• Highly developed interpersonal skills;
• Experience in a position related to customer service is always appreciated.

We offer:

• Very good atmosphere in a dynamic and creative international team;
• The extensive system of trainings and plenty of space for the realization of own ideas and strategies;
• A set of bonuses (Multisport card, private medical services)
• Flexible work hours;
• Possibility of developing inside the company’s structures.