Customer Service Representative with Danish
Gdynia
PFKW13212
For our client - leading producer of paints and coatings, we are looking for a Customer Care Specialist. The person on this position will be providing customer support to Danish market. Ideal candidate will have strong focus on clients, excellent communication and language skills.
Opis stanowiska / Job description:
- Establishing high level of Customer Service
- Order management
- Processing customer requests in a timely matter
- Monitor order progress and anticipate on potential issues
- Monitor the billing and dispute process
- Play an active role to inform the customers on progress of their orders
- Assist in realising Key Performance Indicators for the customer service department
- Order management
- Processing customer requests in a timely matter
- Monitor order progress and anticipate on potential issues
- Monitor the billing and dispute process
- Play an active role to inform the customers on progress of their orders
- Assist in realising Key Performance Indicators for the customer service department
Kogo szukamy / Profile description:
- Two years experience on a similar position or in a Call Center will be an asset
- Fluent level of Danish and very good level of English is a must
- Excellent interpersonal and communication skills
- Customer oriented
- Organizational, analytical and conceptual skills
- Advanced knowledge of Microsoft Word, Excel and Outlook
- Knowledge of Safety/Health/Environment/Quality in company working with dangerous goods
- Knowledge of SAP will be an asset
- Fluent level of Danish and very good level of English is a must
- Excellent interpersonal and communication skills
- Customer oriented
- Organizational, analytical and conceptual skills
- Advanced knowledge of Microsoft Word, Excel and Outlook
- Knowledge of Safety/Health/Environment/Quality in company working with dangerous goods
- Knowledge of SAP will be an asset
Jak aplikować / How to apply: