Customer Service Specialist with Finnish

Inviting applications for the role of the Customer Service with Finnish

Responsibilities

• Review documentation, maintain database
• Preparing the invoices for billing of customers
• Identification & resolving of any customer disputes
• Response to customer inquiries via e-mail, phone, chat
• Allocating and clarifying payments
• Service administration

Qualifications

• Finnish language – C1 level
• Communicative level of English
• Good MS Office (especially MS Excel) knowledge
• Analytical thinking and ability to learn fast
• Personal culture and ability to deal with the client properly

We offer

• Attractive salary
• Possibility to take part in the new process
• Stable job offer – employment contract
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy, Lunch Pass)