Customer Service Specialist with German

If you are a person, who:
Is tired of being bored and repeatability at your current work and you would like to change something;
Is proactive, and is looking for interesting solutions and likes to create new things;
Likes a modern working environment with a start-up culture;
Is a team player and likes to work in a dynamically changing environment.
And your professional profile is relevant to the following skills:
Good spoken and written English, preferred level B2;
Native German;
Excellent organizational skills;
Ability to work effectively under time pressure;
Communication skills and being success-oriented;
Experience in the Customer Support area (nice to have);
Experience of working with ticketing systems (nice to have).


We are looking for a person just like you!



By joining our team you gain:
Possibility of personal development and gaining experience in an international environment;
A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
Great atmosphere and attractive working conditions in a start-up culture;
Work in the modern office in attractive location at Wioślarska 8 (next to the Vistula river);
Private medical care and co-financed sports card;
Extra integration trips and events;
Celebration of your birthday;
Fresh pressed juices;
Massages in the office;
English classes at work;
Parking financed by the employer;
Flexible working hours.
Challenges for you:
Current, comprehensive e-mail customer service;
Customer support regarding the use of products;
Building good relationships with clients;
Consulting in the scope of the company's offer;
Compliance with standards and development of customer service quality;
Caring for the company's image;
Updating of data in existing customer accounts.