Customer Success Advisor

As a Customer Success Advisor, your job would be to:

• respond to enquiries and educate our Customers on our products by chat and email
• troubleshoot problems for Customers
• coordinate solutions with IT and management
• help customers build successful businesses

You may be the perfect match if you:

• have excellent language skills in English (at least C1 level); any additional language such as Russian, Portuguese, Spanish, German, French or Italian would be an asset
• are ready to work late shifts: 3 PM-11 PM and 11PM-7AM
• have online marketing acumen and preferably some technical background
• are open to new experiences and ready to acquire new information at a fast pace
• have the ability to easily handle a number of interactions at the same time
• have superior verbal and written communication skills and are ready to master your speed-typing skill
• are an outgoing “people person” with an upbeat attitude

Extra Perks

• remote work
• home office subsidy
• #getremote fund
• private health insurance
• employee pension program (PPE)
• corporate life insurance
• sports card fund
• language classes