CPL Jobs Sp. z o.o. to część międzynarodowej grupy CPL Resources, notowanej na irlandzkiej i angielskiej giełdzie papierów wartościowych. Działalność rozpoczęliśmy w 1989 roku, w Irlandii. Od 2006 roku działamy na rynku ogólnopolskim. Ponad 20 lat doświadczenia w rekrutacji sprawiło, że CPL Jobs może zaoferować swoim Klientom i Kandydatom wsparcie na każdym etapie procesu rekrutacyjnego. W naszych kontaktach z kandydatami stawiamy na długofalowe relacje. Zapewniamy stały dostęp do informacji o najciekawszych projektach na rynku, doradzamy też w kwestii rozwoju kariery i wyboru optymalnego typu zatrudnienia. Pozwól nam poznać i zrozumieć swoje potrzeby, a pomożemy Ci osiągnąć Twoje cele.
Zadania:
We are currently carrying out a project for the global company CloudBest - technologically advanced infrastructure company specializing in cryptographic computing activities.
Responsibilities:
- Monitor CS mailbox emails and handle according to procedures
- Provide excellent customer service
- Analyze, isolate, research, and effortlessly explain step by step troubleshooting solutions related to company’s products
- Follow through to ensure each customers case is resolved and closed appropriately
- Handle the translation process of each requested document
- Interpret communication between the staff or faculty and the non-English speaking population.
Requirements:
- Available to work weekdays, some weekends and holidays (sporadic; there would be also possibility to work remotely in the future)
- Fluent in English (min. B2/C1) and Vietnamese (native)
- Legally authorized to work in Poland
- 1 year of Customer Service experience
- Strong written and verbal communication skills; appropriately communicate with all levels of customers
- Strong organization skills
- Availability to shift work (two shifts: 8-16 and 14-22)
Offer:
- Contract of employment, initially for a 3-month trial period, then for an indefinite period
- Opportunity to use Vietnamese and English in everyday work
- Lots of development opportunities within the company
- Friendly work atmosphere
- Modern office space
- Private medical care and co-financed sports card
- English classes at work
- Parking place
- Massages in the office
- Location in the center of Warsaw