EOC Pilot - Junior ICT Engineer with German

Information and Communication Technology Engineering (ICT) is a position under Enterprise Operation Center (EOC) group. Our Team is a first point of contact for all network, server, system, database and application issues for internal and external support teams.
We’re working in a multicultural team with people from all over the world. Joining us will give you the opportunity to practice your language skills and get knowledge about the IT basis from different environments.

EOC Team provides daily operational support for the whole customer’s infrastructure, our main responsibilities are

• Microsoft Windows /Unix/Linux Servers
• Network Infrastructure 
• Databases
• Active Directory
• SAP
• Applications
• Access management
• Monitoring activities (reacting on alerts generated by monitoring tools)
• Performing daily activities (reports, primary checks etc.)
• Communication with various teams as well as with the customer as a first point of contact

It means that you need to “touch” very different parts of this infrastructure such as network, servers, systems, databases, application – this can give you the opportunity to learn about different perimeters and choose your own career path.
We are looking for people who want to find their own place in IT. In this job area you don’t need any specific technical skills to join us, all activities are based on work instructions. If you are motivated to get technical knowledge, EOC is the perfect first step to start.
So if you have good language skills, if you are not afraid to work on 24/7 shift and if you want to dig deep into IT world, this position is made for you!

If you want to see how we work, click on the link below: https://www.youtube.com/watch?v=0dND6pevoik

• High motivation for self-development 
• Proactive attitude
• Ability to work well as a team member
• Good communication skills
• Ability to take initiatives and decision-making
• Ability to work in a multicultural environment

• English spoken and written on upper-intermediate level
• German spoken and written on intermediate level must be
• French spoken and written on intermediate level will be an advantage

• Problem solving capabilities 
• Methodical and disciplined approach to work
• Ability to deal with multi-task issues and to prioritize tasks
• Ability to work under time pressure

• Knowledge of IT systems quality assurance, best practices and methodologies (ITIL) 
• Experience in similar position
• Knowledge of Microsoft Windows /VMware Servers
• Unix/Linux systems background 
• Familiarity with LAN/WAN and TCP/IP technologies and protocols, ability to diagnose and locate network issues
• Familiarity with databases (MS SQL/Oracle/MySQL/PostgreSQL)
• Knowledge of Active Directory Windows 2003/2008
• SharePoint, Livelink, OCS, Lync basis 
• Middleware applications knowledge, ex. WebSphere, WebLogic, JBoss, Tomcat

Professional experience 0-2 years
Working hours 24x7 shifts (during ~12-18 Months) 

Possibility to work part-time.